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Last Updated: 31-May-2020
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Tomtop was founded in June 2004, supplying diverse & high-quality products at an affordable price. They are specialize in video games, computer accessories, phone accessories, clothing, home and garden items, jewelry, media player, RC models ect.
-Gold supplier of Alibaba Since 2006
-Alibaba Recommendatory Merchant
-Chinese national high-tech enterprises
-Shen Zhen "top" enterprises, and the "through train" in government service units
-National technology advancement services company
-Shen Zhen trade in services demonstration project enterprises
Thing you would love at Tomtop
A Registered Merchant
TOMTOP was founded in June 2004, a reliable China wholesale and retail online shop with Diverse & High Quality Products where you can buy China Products at Best Price and Free Coupons!
They mainly deals various of articles for daily use products. They are specialize in video games, computer accessories, mobile phone accessories, clothing, home and garden items, jewelry, media player, car accessories, RC models & accessories and so on. In the future. They will constantly enrich their items and try to do the best for the customers.
Gold supplier of Alibaba
They've been being a Gold supplier of Alibaba since 2006 and enjoying a good reputation from both customers and partners. Gold Supplier is a certificate issued by ACP, a third-party credit agency. The TrustPass certificate is only given to companies that have had their company authenticated and verified by ACP, which checks to make sure your company details are all correct, and that your business is legally registered in your country. By showing the TrustPass certificate on your website, potential business partners will know that you are a real and legitimate business so that they can trade with you confidently.
Alibaba Recommendatory Merchant
As one of the leading trade companies in China mainland, they are highly recommended by Alibaba. They have many successful cooperation with the wholesaler from all over the world. Please be more patient to read some of their successful stories on Alibaba.
Same at the description
TOMTOP! Are very good in making sure what you buy as quickly as possible,I recently brought a "cctv camera" and it worked perfectly! but if you have a "problem" call or e-mail them and or either get a"refund"! I have never had to do this,but because of the post,your "item" may take awhile,which I find not "tolerable",but have not had to be in that potions,so I will keep on looking what they have on there "web-site and at the first time there is a "problem" I will contact them!
Tomtop is my recommendation.
I have bought quite a few products in tomtop. For now my opinion is that they have good products with really good prices and delivery them well protected and reasonable speed. I recommend them.
How to get active Tomtop promo code and have the products at the best price
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ITEMS ARE MISSING FROM MY ORDER, WHAT CAN I DO?
Order Split Shipped: Check your order whether it has not been split shipped. Contact our Customer Service.
Ordered from different warehouses: If you ordered from 2 different warehouse the order will have multiple shipments.
TOMTOP made a mistake: On rare occasions an item maybe missed during packaging.
Parcel damaged or items removed: The package seems modified or damaged and items may have fallen out.
If you have checked, there is still something missing. Take photos of what has arrived and email what is missing to our Customer Service at [email protected], including your order number and a copy of the parcel declaration.
WHAT IS RMA?
RMA is short for Return Merchandise Authorization. Customers who want to return item(s) are required to apply for a RMA. Once the RMA is authorized, customers could return the item(s) by printing the return address on the label.
HOW DO I RETURN AN ITEM?
Please contact our customer service via email to [email protected] to help if we can solve the problem together first. In most cases, items can be returned within 45 days.
Please contact us before returning the item, or we will refuse to deal with it.
MY PRODUCTS HAVE STOPPED WORKING CORRECTLY
If you encounter quality issues within the warranty period you will be covered. Learn all about the warranty procedure. Every product has a specific warranty period. If it is not stated in the product listing, contact us via email to [email protected]
If it is outside of warranty we may still be able to offer repairs or replacement parts.
I RECEIVED AN INCORRECT ITEM.
Please contact us by telling the order number and the details you received.
Our Customer Service team will respond to you within 24 hours.
Once Customer Service confirms an item is incorrect, we will either refund you or dispatch an alternative item (if applicable and available). Tomtop will decide whether you need to return the wrong product or not and compensate the return shipping fee once when we receive it.
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