In case you enter a discount code during checkout that doesn't exist or isn't currently active, then you can see the message: “Unable to find a valid discount matching the code entered”.

Shoppers can get coupons for their first purchase at the store. However, it is not all the time, sometimes, they cannot apply a discount on items selling out or items not contained in the promotion program. It depends on the time you shop at Ugoshi.

Yes. The old coupons from Ugoshi will be kept on the page if it has not expired. New coupons will continuously be updated.

Let us know via email, our team will confirm with Ugoshi to fix and remove all Promo Codes, Coupon Codes, and Deals that aren't working.