In case you enter a discount code during checkout that doesn't exist or isn't currently active, then you can see the message: “Unable to find a valid discount matching the code entered”.

To use the Urban Direct coupons on their website, you need to meet the conditions:

•  The items you choose must meet all coupon requirements as explained in the Terms and Conditions.

• The coupon has not expired. 

• The seller uses the Urban Direct checkout system or a customized checkout system that accepts the coupon.

Yes, you must have a valid Urban Direct account in order to buy an item at the Urban Direct site and use your coupon. During the process of buying an item on our site, you can use your Urban Direct account to see more of our services.

There is no certain number for the frequency of releasing coupons from Urban Direct. But, most of the time, there will be at least one available. Special Discount Days such as Black Friday, Cyber Monday, Back to School Sale... come with many coupons.

Our advice for you to use Urban Direct Coupon effectively is to choose the right day.
Like thousands of other consumers, the time of promotion is when they choose to
shop at Urban Direct, so take advantage of coupons released on those days to save.

Shoppers can get coupons for their first purchase at the store. However, it is not all the time, sometimes, they cannot apply a discount on items selling out or items not contained in the promotion program. It depends on the time you shop at Urban Direct.