Along with so many famous airlines to choose from, Avelo Airlines is a new airline that is concerned by many people today. And if you're wondering "Should I fly with this airline" or Is Avelo Airlines worth it?
Read on Avelo Airlines Reviews below right now to get a comprehensive overview of Avelo Airlines and make the right decision.
CouponUpto will provide you details on:
- About Avelo Airlines
- Avelo Airlines flights and destinations
- Avelo Airlines route map
- Avelo Airlines: baggage policy, fees & allowance guide
- Avelo Airlines services & costs
- Avelo flight status
- Avelo Airlines cancellation policy
- Avelo Airlines contact information
- Avelo Airlines reviews from customers
- Avelo Airlines pros & cons
Ready to fly? Let's dig into the following article!
1. About Avelo Airlines
Avelo Airlines is a new airline based in Texas and it is famous as a budget-friendly airline. Avelo Airlines took flight for the first time in April 2021.
Avelo Airlines' goal is to provide customers with the most affordable, convenient, and safe flights. Flying with Avelo, you can save time and save money when traveling. Avelo Airlines always tries to provide affordable flights that help everyone can fly more, explore new places and inspire travel.
Avelo Airlines' founder is Andrew Levy. He was a Co-Founder and President at Allegiant Air and CFO at United Airlines.
2. Avelo Airlines Flights & Destinations
So, where does Avelo Airlines fly? Nowadays, Avelo flies to nearly 30 destinations across the U.S. However, Avelo doesn't currently provide cross-country routes. For example, they don't fly into LAX, but they do still fly into LA via Los Angeles/Hollywood Burbank (BUR) airport.
Avelo Airlines includes its three bases at Los Angeles’ Hollywood Burbank Airport, Southern Connecticut’s Tweed-New Haven Airport, and Orlando International Airport.
Below is a list of cities where Avelo Airlines flies:
Eureka/Arcata, CA
Eugene, OR
Bend / Redmond, OR
Loveland and Fort Collins, Colorado
Fort Lauderdale, Florida
Ft. Myers, Florida
Las Vegas, Nevada (NV)
Hollywood/Los Angeles Burbank, California
Rogue Valley / Medford, OR
New Haven, Connecticut
Orlando, Florida
Tri-Cities, WA (Pasco Tri-Cities)
Redding, California
Ogden / Salt Lake City, Utah
Provo / Salt Lake City, Utah
Sonoma/ Santa Rosa, California
Tampa, Florida
West Palm Beach, Florida (FL)
3. Avelo Airlines Route Map
Take a look at the following picture to know about Avelo Airlines routes and airport map.
4. Avelo Airlines: Baggage Policy, Fees & Allowance Guide
Avelo allows you to fly with one personal item and one carry-on on board.
Personal item:
The personal item is free, but it is not larger than 14″L x 9″W x 9.5″H (35.6 cm x 22.9 cm x 24.1 cm).
What you can bring: a purse, briefcase, laptop computer case, small backpack
Carry-on bag
It will come at an additional fee. Carry-on bag must not be larger than 22”L x 14″W x 9”H, and weigh under 35lbs.
So, how much do you have to pay for bags on Avelo Airlines?
Carry-on bag will cost you $40 when booked online, $45 prior to departure, and $50 at the airport.
Checked bags
The weight limit for a checked bag when flying with Avelo is 50lbs, and the size is up to 62 inches overall. If your checked baggage exceeds these limits, you must additional costs.
Checked bags (up to 10 bags) price is $40 during initial reservation,
$45 prior to departure, and $50 at the airport.
5. Avelo Airlines Services & Costs
Avelo provides you with many optional services. Below are Avelo Airlines services & costs you should know to customize your trip.
To select the seat you want, you must pay $11 and up.
Priority boarding fee: $15
Bring a pet in the cabin: $125
Distribution charge: Up to $22
Group booking charge: $100
Customer support processing charge: $20
Besides, there are other services with different costs you should know. Explore more here. Avelo Airlines' optional services
6. Avelo Airlines Flight Status
You can easily track any Avelo Airlines flight and their flight status by airport or flight number.
Visit the Avelo Flight Status webpage to check flight status.
7. Avelo Airlines Cancellation Policy
Avelo Airlines accepts cancellations or changes flights up until 15 minutes before the departure time. And canceled reservations can be redeemed for the next flights in the future. If you cancel through Avelo's Customer Support Center, it will cost you $20.
If you cancel the flight within 24 hours of purchasing and before the departure date, you will get an Avelo refund instantly.
If you want to change your flight, Avelo doesn't charge any fees. However, if your new flight is more expensive than your old one, you must pay the difference in fare. In contrast, if it is cheaper, the difference in fare will be returned to you in Avelo Travel Funds.
Note: Avelo Travel Funds can be used within 1 year from your cancelation date.
How to cancel flight Avelo Airlines?
Avelo Airlines provides flight cancellations online and via call. You can select the option you want.
8. Avelo Airlines Contact Information
If you have any questions for Avelo Airlines, fell free to contact Avelo Airlines via email, or phone:
Customer Support email: support@aveloair.com
Customer Support Center phone: (346) 616-9500
Media inquiries: cgoff@aveloair.com
Avelo Airlines customer support will solve your problems as soon as possible.
9. Avelo Airlines Reviews
Below are some of Avelo Airlines reviews from customers who flew with this airline. We aggregated both positive reviews and negative reviews on Avelo Airlines to bring the most objective information for you.
Now, let's read some positive Avelo Airlines reviews from customers.
"This was an excellent experience!
First, the airport is half an hour away.
Second, the price was right.
Third, Tweed airport is no hassle.
Fourth, the full size plane.
Fifth, it was on time.
At a time when many airlines have to cancel flights (over 900 the day we flew), Avelo was fully staffed and ready to go.
There weren't any issues boarding, flying or landing.
I highly recommend Avelo Airline." (source: www.yelp.com)
Avelo Airlines review by Barbara R. - Fairfield, CT
"I took my first flight on Avelo last evening. I am pleased to say that it was absolutely fine. Boarded at Tampa, no issues and an easy boarding process. The inflight was fine and more than I expected. The plane was well staff with an accompanying staff, they even served us a bottle of water and a delicious cookie at no charge. The seats are tight but for the price and the flight duration, it was fine. We exited at Tweed in New Haven, and the cold air hit us. Leaving the air paper was easy and convenient.
The plane was early to arrive and that was a bonus. Don't be hesitant to book and fly, professional staff, clean and well maintained plane and a snack to boot.
Book now, but please leave one seat for me." (source: www.yelp.com)
Avelo Airlines review by Bill K. - Sandy Springs, GA
"Cheap but solid service airline, highly recommend getting more leg room, definitely made for a better flight. also bring a neck pillow." (source: Reddit.com)
Avelo Airlines review by Anna
"Flown with them twice now and both times it was great! Bigger planes than Allegiant with a little more space and frills (not much) and they have some killer deals (my last round trip Burbank-Eug trip was $50)." (source: Reddit.com)
Avelo Airlines review by Laura
"I loved flying Avelo! I was airside in less than 10 minutes. The staff are super friendly and the seats are quite comfy. I will surely use Avelo to fly out of Tweed. If only they would fly to other destinations beyond Florida..." (source: Flight-Report) - Avelo Airlines New Haven reviews
Besides, there are also negative Avelo Airlines reviews on the Internet. They didn't have good experiences with this airline and leave some bad feedback. Below are some reviews.
"Would recommend not checking baggage if possible. Very easy/quick out if tweed. From the parked car to our seats in 23 minutes including checking bags and security.
HOWEVER, on return leg out of MCO there was only 1 person at the Avelo counter. It took an hour in line to check bags because the entire plane was being assisted by 1 person." (source: Reddit.com)
Avelo Airlines review by John - Avelo Airlines New Haven review
"Roundtrip flight Burbank to Santa Rosa was delayed both ways but departure board was never updated to reflect the delays. Nobody from Avelo was around at either airport to ask for clarification leaving many passengers confused. While base prices are low it adds up once you add the fee for carry on bags & seat assignments. Seems to be a lack of organization. Will most likely not fly with this airline again." (source: www.yelp.com)
Avelo Airlines review by Dena G. - Valencia, CA
"This airline is the worst, I have been trying for almost two months to get back my $418. I tried several times within the time frames to cancel my trip that I was unable to take due to my family having Covid, I'm not a frequent flyer anymore since I have a baby and no reason to travel. I have received NOTHING back no credits no refund and no response I have emailed as directed 10 times and called with over an hour wait each time! Please don't waste your money you won't get it back or a response."
Avelo Airlines review by Derosa S. - Derby, CT
You can also read more Avelo Airlines reviews 2022 on TripAdvisor or other reputed sites.
10. Avelo Airlines Pros & Cons
With the above information, now we will summarize Avelo Airlines pros & cons below.
Avelo Airlines pros:
- Ultra-low-cost carrier
- Many Avelo Airlines coupons through the year
- Avelo Airlines flies direct between places
- Boarding was set up fairly well
- Crew is nice: they are plenty of smiles and great attitudes
- Free snacks and drinks
Avelo Airlines cons:
- Often gets delayed
- Uncomfortable seat: cramped, hard, non-reclining
- There’s no Avelo loyalty program
- There aren’t many flight options.