Nowadays, online shopping is constantly developing and it becomes popular in all countries all around the world. To meet the online shopping demand, there are more and more e-commerce sites born, in particular, Amazon and eBay are the biggest e-commerce platforms in the USA and international markets. With so many online stores to buy, which one is best for online shopping?
The following article will compare Amazon and eBay to help you have an overview and easily choose the best ecommerce site to shop.
Amazon vs. eBay: Similarity
Founded in 1994, Amazon is the biggest e-retailer in the United States. On Amazon, you can buy everything from groceries, clothes, shoes, cosmetics to furniture, appliances, computer, electronics,...
Established in 1995, eBay is also the big world's online marketplace where you can buy & sell electronics, cars, clothes, collectibles & more. Whether you're looking for any item, you can find it on eBay and buy it at the best bargain.
Amazon and eBay are the largest and oldest ecommerce companies in the world. Both of these sites offer buyers the ability to browse available products listed for sale or auction and make a purchase.
Amazon and eBay have maintained their status as e-commerce giants for decades. Although, two major retailers are always developing to meet the needs of consumers when comparing Amazon and eBay in detail. These ecommerce platforms are completely different in terms of business and pricing models, seller services, and ancillary services.
Amazon vs. eBay Comparison: What's the Difference?
When comparing eBay and Amazon, users can clearly notice the following differences:
Business Strategy
If eBay operates as an auction house, Amazon's business model is more like a brick-and-mortar retail store.
With eBay, the seller sets a starting price for the item. The buyer then has the right to bid for that product for a fixed period of time. At the end of the auction, whoever has the highest bid will own the item. However, the downside when buying through eBay is that you don't know the reputation of the seller and the quality of the product.
In contrast, Amazon is a direct supplier of goods and all prices are fixed. When a buyer visits the website, Amazon products are maintained as inventory. In addition to, products that come from their own brands, Amazon also allows third-party sellers to offer other purchasing options.
Due to having to manage too many products, Amazon's products are not as diverse as eBay. However, Amazon's goods mostly will be delivered directly from the warehouse to the customer by Amazon itself. So the product quality will be better guaranteed.
Price
eBay offers buyers a wide variety of products from used to new at great prices, especially suitable for those who like to collect and hunt unique items. While Amazon's goods are all new. Their customers place more emphasis on product quality than price. That is also the reason that Amazon has a higher average price than eBay for the same product.
Return Policy
At eBay, buyers can get a refund within 90 days if the product is not as described and is of poor quality. On the other hand, sellers and buyers will be free to negotiate directly to find a reasonable settlement.
While Amazon is on the sidelines with buyers. Customers will complain and negotiate directly with the seller about the product through Amazon's system.
Shipping and Delivery
With eBay, the carrier's shipping center will receive packaged and labeled products from the seller. Any issues from shipping, customer care, or other arising issues will be handled by eBay.
Most of Amazon's goods come from their own brands and are gathered in warehouses. Amazon will directly deliver the goods from the warehouse to the recipient to ensure quality.
Payment Methods
Comparing Amazon and eBay clearly shows that eBay's payment methods are much more diverse than Amazon's.
eBay allows payment via Visa / Mastercard / Discover / American Express cards or via Paypal while Amazon only accepts payments via Amazon Gift Card and international card payments (Visa/Master). Therefore, Amazon customers cannot use PayPal - a form of payment favored by many because of its security and convenience.
Conclusion
Hopefully, the above Amazon vs. eBay comparison information will help you choose the right eCommerce site for online shopping.
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